Dear customer,

Shop Visit:
You are most welcome in our shop in "De Bilt", however, our shop is a toy store and not a reborn store, all the reborn materials are in our warehouse and not in the toy store. In the store in "De Bilt" you can not view reborn materials, we have built our webshop for that. Our sales prices are based on sales from the warehouse and not from the store.

Pick up of orders:
To save shipping costs, you can pick up and pay for your internet order in our store. However, this is only possible if you pass on your order to us via email or online store, then we will make an appointment with you when your order is ready in the store in "De Bilt", which saves shipping costs.

Contact us by phone:
However, due to the increasing crowds in the Toy Store and webshop and the work involved, we can no longer guarantee that the telephone will be answered immediately. Despite technical improvements that we have made, we remain insufficiently reachable by telephone. This is very unfortunate and ofcourse we also miss the personal contact with our customers very much, but all work has to be done.

You can still reach us via email will respond as soon as possible and do everything we can to help you as best we can. Given the special circumstances, we hope for your understanding. Unfortunately, our answer may end up in your spam box, we cannot do anything about it, so please always check your SPAMfolder as well.

Shipping orders:
Once your order has been sent, you will receive an automatically generated tracking
e-mail. For this tracking e-mail the same counts as mentioned above. It may also be delivered in your SPAMfolder, so please always check.

Atelier Wiesje 
Hessenweg 181A
3731 JH, De Bilt